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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becky Lance

August 22, 2025

5  out of  5
rating by Becky Lance
"We are new to Zach's office and have dealt with Kennedy Dagneau. She was so quick and efficient in helping us transfer our policies from another agent and in following up to let us know all the transfers had been completed...very friendly, courteous and professional...highly recommend."
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Mamie Shelton

August 21, 2025

5  out of  5
rating by Mamie Shelton
"Our debit card was compromised through fraud making it necessary to close card. This caused delay in the. current payment. The staff at State Farm worked very close with me almost on a daily basis to make sure our car insurance was not delinquent. it is great to have personnel to care on a personal basis and not a number."
We responded:
"Thank you for the feedback, Mamie! Your support is greatly appreciated."
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Brady Long

August 21, 2025

5  out of  5
rating by Brady Long
"Vanessa was very helpful and answered all of my questions clearly and patiently!"
We responded:
"Thank you for the review, Brady! We appreciate your business."
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Pinkryder 10

August 21, 2025

5  out of  5
rating by Pinkryder 10
"Vanessa is super professional and amazing at what she does!"
We responded:
"Thank you for the 5 stars! Vanessa is amazing, we are very lucky to have her around!"
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Mrsdee Wallace

August 20, 2025

5  out of  5
rating by Mrsdee Wallace
"If you need housing insurance car insurance any kind of insurance the best place to be is with State Farm Agency Zach Bay State Farm insurance Agent."
We responded:
"Thank you for the 5 stars! "
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Chase Myhre

August 20, 2025

5  out of  5
rating by Chase Myhre
"Vanessa was great and super easy to work with!"
We responded:
"Thank you for the review, Chase! Vanessa is wonderful, we are so lucky to have her around. "
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Jayden Fuller

August 20, 2025

5  out of  5
rating by Jayden Fuller
"Vanessa turned the usual maze of policies into something closer to story time! She was super professional, funny, and so engaging. By the end, I was ready to sign up for life insurance, renters, car, and maybe even “lost remote control” coverage if she offered it."
We responded:
"Thank you, Jayden! We are so happy to hear that you had a pleasant experience with Vanessa, she is truly the best, We appreciate your support!"
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Ryley Felton

August 20, 2025

5  out of  5
rating by Ryley Felton
"Vanessa was fantastic! She makes this place great! Give her a raise!!!"
We responded:
"Thank you, Ryley! We are so grateful to have someone as amazing as Vanessa on our team. We appreciate your business!"
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Eleeshia Renteria

August 19, 2025

5  out of  5
rating by Eleeshia Renteria
"Great service didn't over sell me .I have been shopping and talk two 4 other insurance places and @Jacob Cox helped me with all questions and got straight to the point and got me insurance quick and I was able to afford car insurance many thanks.Definitely going to stick with this insurance for a long time ."
We responded:
"Thank you, Eleeshia! We are so happy that Jacob was able to help with your car insurance needs. We look forward to doing business with you!"
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Sunday Tadlock

August 19, 2025

5  out of  5
rating by Sunday Tadlock
"Just spent 45 minutes on the phone with Zach and we went over all my policies together. He was knowledgeable and looked at all sides to each policy. I feel confident my insurance needs are in great hands! Thank you Zach"
We responded:
"Thank you for the kind words, Sunday! We really appreciate your feedback. "
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Sarah Mundy

August 19, 2025

5  out of  5
rating by Sarah Mundy
"My insurance company is no longer covering autos in California & turned my account over to a company who more than doubled my premium. Kennedy helped me find much better pricing & answered all my questions very quickly. She was very helpful- 5 stars, would recommend!"
We responded:
"Thank you for the wonderful review, Sarah! We greatly appreciate your business and your support. "
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salomon meza

August 16, 2025

5  out of  5
rating by salomon meza
"I walked into State Farm expecting an insurance agent. I left wondering if I’d just met the Beyoncé of deductibles. From the moment I stepped into the office, Vanessa C. greeted me with a smile so genuine, I briefly considered insuring my happiness. She explained my policy options with the perfect balance of professionalism and humor, I now know more about coverage limits than I do about my own Netflix password. If you want insurance with zero stress, zero confusion, and maximum personality, Vanessa C. is your go-to. Call her now before her talent gets her recruited by the Avengers. She even managed to make life insurance sound like a thoughtful gift idea (mom, if you're reading this... surprise?). In conclusion, if you're looking for someone who makes insurance feel less like a chore and more like a life upgrade, Vanessa C. is your person. 6/5 stars would file a claim just to chat again."
We responded:
"Thank you for the outstanding review, Salomon! We are so happy that you had such a fantastic experience with Vanessa. She really is the best!"
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bordenryan

August 15, 2025

5  out of  5
rating by bordenryan
"Great insurance company and fantastic agents to work with. All matters I’ve ever contacted them regarding have been handled swiftly and professionally!"
We responded:
"Thank you, Ryan! We really appreciate your business. "
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Kevin Petka

August 14, 2025

5  out of  5
rating by Kevin Petka
"These folks ARE THE BEST! Have been dealing with them for decades. 2 house floods, totaled cars... amazing! They are prompt, attentive, courteous, kind, and very knowledgeable and helpful!"
We responded:
"Thank you, Kevin! We are so happy to have been able to help you through those tough times. "
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Berklee Fuller

August 14, 2025

5  out of  5
rating by Berklee Fuller
"Very helpful, Quote was very fast and efficient! Vanessa was super helpful would definitely recommend to other people!"
We responded:
"Thank you, Berklee! Vanessa is so amazing, we are very lucky to have her on the team! We appreciate your positive feedback."
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Susan Meek

August 13, 2025

5  out of  5
rating by Susan Meek
"Great experience switching my policies to Zac Bay, State Farm Insurance. Lots of individual attention."
We responded:
"Thank you, Susan! We really appreciate your positive feedback. "
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Skylar Bates

August 13, 2025

5  out of  5
rating by Skylar Bates
"vanessa was so kind and competent!! she answered all my questions with so much patience and helped me pick the best option for me. 5 stars!!"
We responded:
"Thank you, Skylar! We appreciate the positive feedback. Vanessa is truly wonderful, we are so grateful to have her around!"
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Roy Tunget

August 13, 2025

5  out of  5
rating by Roy Tunget
"Vanessa is very prompt and professional"
We responded:
"Thank you, Roy! We appreciate your business. "
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Kristy Fuller

August 13, 2025

5  out of  5
rating by Kristy Fuller
"Great office and great staff. Vanessa was fantastic. Very friendly and professional. Highly recommend!"
We responded:
"Thank you for the kind words, Kristy! We are very lucky to have Vanessa on our team. "
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Margie Peru

August 12, 2025

5  out of  5
rating by Margie Peru
"You can tell that Jake and Zach have collaborated for a long time. It's reflective of their personal customer service. I'm sure they're a busy office, but you'd never feel that way with the attention they provide to you. I filled out an online questionnaire from a 3rd party platform that seeks competitive quotes regarding my car insurance needs. Jake acknowledged receipt within minutes, not some AI generated response. He requested for a follow-up call with just a few more Q & A's, my completed and thorough quote was ready for review within a couple of hours. Once I accepted, because he was thorough with what available discounts were allowed, I quickly committed to a sign up call 2 days later. He scheduled that call, which took less than 15 mins because he had already had my forms ready to go. It's been a couple of weeks and both he and the owner, Zach have made follow-up calls to me asking if there's anything I need from them. I really wish the brick and mortar businesses would go back to this type of personal service because it's the bast way to retain their customers! Thank you again Jake and Zach"
We responded:
"Thank you for the wonderful feedback, Margie! We are thrilled to hear that you had such a great experience with our office. "
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Ashley Simpson

August 12, 2025

5  out of  5
rating by Ashley Simpson
"Lindsay was truly amazing and so kind! I really appreciated how she took the time to answer all my questions, no matter how small they were. It made me feel much more comfortable and confident. Having someone like Lindsay help me with insurance made everything so much easier! Thank you soo much Lindsay!!"
We responded:
"Thank you, Ashley! We are so happy to hear that Lindsay was able to help with your insurance needs. "
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mike winje

August 12, 2025

5  out of  5
rating by mike winje
"Easy to work with. Quick and efficient. I would highly recommend for any of your insurance needs. Sincerely, Michael"
We responded:
"Thank you for the review, Mike! "
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Remington Wade

August 12, 2025

5  out of  5
rating by Remington Wade
"Very responsive and thorough support."
We responded:
"Thank you, Remington! "
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Robin Cruz

August 8, 2025

5  out of  5
rating by Robin Cruz
"Jacob Cox at State Farm is awesome 17 years with Geigo Auto Ims wasn’t worth paying 800.more a year Thanks to State Farm I am still paying under a 100.00 a month and was treated with respect and understanding, I appreciate State Farm and thank you very much and anyone having trouble with any other insurance and that increased cost tri-state Farm"
We responded:
"Thank you, Robin! We are so grateful to have Jacob on our team. "
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Anna Grotberg

August 8, 2025

5  out of  5
rating by Anna Grotberg
"I had an amazing experience with Zach Bay and highly recommend them. Lindsay was a great agent, always reaching out and responding whenever I needed assistance or had any questions!"
We responded:
"Thank you, Anna! We appreciate your business!"