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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Catron II

October 8, 2025

5  out of  5
rating by Brian Catron II
"Fast, easy and friendly."
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Cindi Joy Staller

October 8, 2025

5  out of  5
rating by Cindi Joy Staller
"Very friendly team! I called to transfer my insurance to California after moving and they have been prompt and kind the whole time."
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Ken Turmet

October 7, 2025

5  out of  5
rating by Ken Turmet
"Vanessa is fantastic!"
We responded:
"We appreciate your review! Vanessa is truly wonderful. "
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Kim Kastner-Greenwell

September 29, 2025

5  out of  5
rating by Kim Kastner-Greenwell
"Zach was terrific! Very friendly didn't waste my time got right to the point and is honest about everything."
We responded:
"Thank you for your feedback, Kim! We are so lucky to have a great leader like Zach. "
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Ben Raybould

September 23, 2025

5  out of  5
rating by Ben Raybould
"Super helpful and transparent. Jacob made it easy to understand."
We responded:
"Thank you for reviewing our office! We are happy to know that Jacob was able to help you."
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Sadie Rose

September 13, 2025

5  out of  5
rating by Sadie Rose
"Lindsey @ Zach Bay State Farm provided the most efficient and helpful service I’ve ever gotten on the other end of the line w/ an insurance agency. That being said, while I’m here, the young man I signed with (Jacob) was good to me. Come to think of it, Kennedy (costumer care rep) was very helpful and streamlined like Lindsey is. I suppose I just recommend this agency? I’ve had a really great experience w/ them. Thanks Zach (Zack?) Bay State Farm! … Thanks team. - Sadie Rose :)"
We responded:
"Thank you for the wonderful review, Sadie! We are so happy to hear about your great experiences with our team. We greatly appreciate your support. "
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Lara S

September 8, 2025

5  out of  5
rating by Lara S
"State Farm is very considerate of its customers. I got a call from Lindsay to make sure I had the coverage I wanted and to let me know about my upcoming renewal. Overall very satisfied with them, highly recommend."
We responded:
"Thank you for the support, Lara! We really appreciate your feedback. "
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Trinity Porcayo

September 1, 2025

5  out of  5
rating by Trinity Porcayo
"Vanessa and Kennedy are two of the best agents to work with! I use to work with them both at a previous agency and their attention to detail, customer service, and communication is over the top! Your insurance quotes will be completed with a smile on their faces, and a wise crack joke that you’ll laugh about for weeks on end! Although I don’t have my insurance through this office, I know that you’re in amazing hands with these two sweet girlies❤️ -Trinity Miller"
We responded:
"Thank you for the kind words! We agree, Vanessa and Kennedy are the best! We are very lucky to have them. "
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Brooke Gruba

August 27, 2025

5  out of  5
rating by Brooke Gruba
"Jacob was recommended to me by a friend who said he was super helpful and really sweet and saved her money. It was all true. Great guy, vey helpful and is now saving me money! Thank you Jacob"
We responded:
"Thank you for the review! Jacob always has your best needs in mind. I'm glad he was able to help you out. "
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Nicole Rogers

August 22, 2025

5  out of  5
rating by Nicole Rogers
"Absolutely the best experience with this company at this location in Redding! They are all so very amazing and helpful and super nice! Especially Lindsey! Definitely highly recommend!"
We responded:
"Thank you, Nicole! We are so grateful for your support. "
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Becky Lance

August 22, 2025

5  out of  5
rating by Becky Lance
"We are new to Zach's office and have dealt with Kennedy Dagneau. She was so quick and efficient in helping us transfer our policies from another agent and in following up to let us know all the transfers had been completed...very friendly, courteous and professional...highly recommend."
We responded:
"Thank you for the positive feedback, Becky! We are so happy to hear that you had a positive experience with Kennedy. We appreciate your business!"
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Mamie Shelton

August 21, 2025

5  out of  5
rating by Mamie Shelton
"Our debit card was compromised through fraud making it necessary to close card. This caused delay in the. current payment. The staff at State Farm worked very close with me almost on a daily basis to make sure our car insurance was not delinquent. it is great to have personnel to care on a personal basis and not a number."
We responded:
"Thank you for the feedback, Mamie! Your support is greatly appreciated."
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Brady Long

August 21, 2025

5  out of  5
rating by Brady Long
"Vanessa was very helpful and answered all of my questions clearly and patiently!"
We responded:
"Thank you for the review, Brady! We appreciate your business."
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Pinkryder 10

August 21, 2025

5  out of  5
rating by Pinkryder 10
"Vanessa is super professional and amazing at what she does!"
We responded:
"Thank you for the 5 stars! Vanessa is amazing, we are very lucky to have her around!"
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Mrsdee Wallace

August 20, 2025

5  out of  5
rating by Mrsdee Wallace
"If you need housing insurance car insurance any kind of insurance the best place to be is with State Farm Agency Zach Bay State Farm insurance Agent."
We responded:
"Thank you for the 5 stars! "
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Chase Myhre

August 20, 2025

5  out of  5
rating by Chase Myhre
"Vanessa was great and super easy to work with!"
We responded:
"Thank you for the review, Chase! Vanessa is wonderful, we are so lucky to have her around. "
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Jayden Fuller

August 20, 2025

5  out of  5
rating by Jayden Fuller
"Vanessa turned the usual maze of policies into something closer to story time! She was super professional, funny, and so engaging. By the end, I was ready to sign up for life insurance, renters, car, and maybe even “lost remote control” coverage if she offered it."
We responded:
"Thank you, Jayden! We are so happy to hear that you had a pleasant experience with Vanessa, she is truly the best, We appreciate your support!"
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Ryley Felton

August 20, 2025

5  out of  5
rating by Ryley Felton
"Vanessa was fantastic! She makes this place great! Give her a raise!!!"
We responded:
"Thank you, Ryley! We are so grateful to have someone as amazing as Vanessa on our team. We appreciate your business!"
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Eleeshia Renteria

August 19, 2025

5  out of  5
rating by Eleeshia Renteria
"Great service didn't over sell me .I have been shopping and talk two 4 other insurance places and @Jacob Cox helped me with all questions and got straight to the point and got me insurance quick and I was able to afford car insurance many thanks.Definitely going to stick with this insurance for a long time ."
We responded:
"Thank you, Eleeshia! We are so happy that Jacob was able to help with your car insurance needs. We look forward to doing business with you!"
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Sunday Tadlock

August 19, 2025

5  out of  5
rating by Sunday Tadlock
"Just spent 45 minutes on the phone with Zach and we went over all my policies together. He was knowledgeable and looked at all sides to each policy. I feel confident my insurance needs are in great hands! Thank you Zach"
We responded:
"Thank you for the kind words, Sunday! We really appreciate your feedback. "
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Sarah Mundy

August 19, 2025

5  out of  5
rating by Sarah Mundy
"My insurance company is no longer covering autos in California & turned my account over to a company who more than doubled my premium. Kennedy helped me find much better pricing & answered all my questions very quickly. She was very helpful- 5 stars, would recommend!"
We responded:
"Thank you for the wonderful review, Sarah! We greatly appreciate your business and your support. "
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salomon meza

August 16, 2025

5  out of  5
rating by salomon meza
"I walked into State Farm expecting an insurance agent. I left wondering if I’d just met the Beyoncé of deductibles. From the moment I stepped into the office, Vanessa C. greeted me with a smile so genuine, I briefly considered insuring my happiness. She explained my policy options with the perfect balance of professionalism and humor, I now know more about coverage limits than I do about my own Netflix password. If you want insurance with zero stress, zero confusion, and maximum personality, Vanessa C. is your go-to. Call her now before her talent gets her recruited by the Avengers. She even managed to make life insurance sound like a thoughtful gift idea (mom, if you're reading this... surprise?). In conclusion, if you're looking for someone who makes insurance feel less like a chore and more like a life upgrade, Vanessa C. is your person. 6/5 stars would file a claim just to chat again."
We responded:
"Thank you for the outstanding review, Salomon! We are so happy that you had such a fantastic experience with Vanessa. She really is the best!"
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bordenryan

August 15, 2025

5  out of  5
rating by bordenryan
"Great insurance company and fantastic agents to work with. All matters I’ve ever contacted them regarding have been handled swiftly and professionally!"
We responded:
"Thank you, Ryan! We really appreciate your business. "
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Kevin Petka

August 14, 2025

5  out of  5
rating by Kevin Petka
"These folks ARE THE BEST! Have been dealing with them for decades. 2 house floods, totaled cars... amazing! They are prompt, attentive, courteous, kind, and very knowledgeable and helpful!"
We responded:
"Thank you, Kevin! We are so happy to have been able to help you through those tough times. "
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Berklee Fuller

August 14, 2025

5  out of  5
rating by Berklee Fuller
"Very helpful, Quote was very fast and efficient! Vanessa was super helpful would definitely recommend to other people!"
We responded:
"Thank you, Berklee! Vanessa is so amazing, we are very lucky to have her on the team! We appreciate your positive feedback."